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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Larry Kline

March 3, 2026

5  out of  5
rating by Larry Kline
"Great staff and friendly environment. MICHELLE IS AMAZONG"
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David Kenyon

February 27, 2026

5  out of  5
rating by David Kenyon
"Always excellent service. Friendly and professional."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Brian Denny

February 25, 2026

5  out of  5
rating by Brian Denny
"Michelle is the best!!! Really helps me when deciding what coverage I need and how much! I got two cars, renters and life insurance with Michelle"
We responded:
"Thank you for the amazing review, Brian! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Matt Clobridge

February 23, 2026

5  out of  5
rating by Matt Clobridge
"I have been coming here for years and they take good care of me especially Michelle she is great and makes everything easy ty for all u do for me Michelle :)"
We responded:
"Thank you very much Matt for the kind words, Michelle works very hard to take care of our customers. Scott Northrup"
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Zachary Murray

February 20, 2026

5  out of  5
rating by Zachary Murray
"State Farm has made it very simple to switch insurances over state lines. Michelle out of this office has been upbeat, communicative and professional. Thank you for all of your help!"
We responded:
"Thank you Zachary"
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Timothy Heron

February 19, 2026

5  out of  5
rating by Timothy Heron
"State Farm was very fast and efficient. Michelle at the Scott Northrop office is always very helpful and on top of things. She kept me well informed. Glad to be with this office for many years to come!"
We responded:
"Tim, thank you, Michelle works very hard to help people. We appreciate the kind words, our customers are very important to us."
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Kristin Dorofeev

February 4, 2026

5  out of  5
rating by Kristin Dorofeev
"Michelle is awesome. She's so supportive and always there to help. I don't know what I'd do without her."
We responded:
"Thank you Kristin, Michelle and the office appreciate your business!!"
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Ellyn Roloff

January 30, 2026

5  out of  5
rating by Ellyn Roloff
"The staff is always responsive, pleasant and efficient. I’m glad we have our policies with this agency. My car sustained a “boo-boo” in a parking lot and they were were helpful with the claim process."
We responded:
"Thank you Ellyn!! We appreciate your business. "
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Lori Frataccia

January 23, 2026

5  out of  5
rating by Lori Frataccia
"Great customer service that I always receive from Michelle Barker at the Scott Northrup State Farm Agency very satisfied."
We responded:
"Thank you Lori!! Michelle works very hard for her customers."
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Marissa Lathrop

January 19, 2026

5  out of  5
rating by Marissa Lathrop
"Incredibly friendly and helpful staff! I've never met a more helpful agent than Michelle. She's very personable and will make sure you understand the information she is giving you. I've never had a bad experience with Northrup statefarm."
We responded:
"Thank you, Michelle works very hard, as does the office to try and help people."
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Don Lynch

January 10, 2026

5  out of  5
rating by Don Lynch
"Scott Northrup and his staff are knowledgeable and helpful."
We responded:
"Don, thank you for the kind words. We work hard to give our customers the information they need to make sound decisions. "
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Morgan Tracy

December 23, 2025

5  out of  5
rating by Morgan Tracy
"Michelle is an incredibly helpful professional who was able to help me get an amazing deal! She is quick and communicative and has been very easy to work with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Scott Dubray

December 10, 2025

5  out of  5
rating by Scott Dubray
"I was with safeco and had a feeling that I was paying too much, and sure enough, Amanda from Northrup office was able to get me the same coverage at an acceptable rate AND bundled my homeowners with it! Thanks Amanda"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michael Doyle

December 8, 2025

5  out of  5
rating by Michael Doyle
"The staff are the best. They handled my claim professionally and quickly"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Betsy Berglund

December 4, 2025

5  out of  5
rating by Betsy Berglund
"I had an unfortunate run-in with a deer a month ago and this office, specifically Erica, was very helpful and caring from my first phone call to subsequent ones with me following up or her following up to make sure the process in getting my car repaired, the rental car covered etc. was going smoothly. I appreciate them!"
We responded:
"Thank you very much for the positive review. We are always here to help your auto claim or anything else go right."
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Dale Johnston

November 7, 2025

5  out of  5
rating by Dale Johnston
"Very helpful people, fast and thorough on claims dealing with 2 separate storms. Been with them for 35 plus years"
We responded:
"Dale, thanks for kind words. We are always happy to help!!"
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Luanne Fodaro

October 28, 2025

5  out of  5
rating by Luanne Fodaro
"The expedition of papers needed and the professional and personal courtesy is beyond a 5 star !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ed Hourigan

October 25, 2025

5  out of  5
rating by Ed Hourigan
"Very friendly and professional staff. I was looking to bundle auto and home and they did a great job setting everything up. 5/5 all the way around."
We responded:
"Thank you Ed, it was a pleasure to help."
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Kristen Rizzo

October 9, 2025

5  out of  5
rating by Kristen Rizzo
"Friendly & courteous. Very knowledgeable with what I needed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Celeste Quattrone

October 7, 2025

5  out of  5
rating by Celeste Quattrone
"Great experience w Amanda who handled the introduction and setting up policy..along w Erica who answered questions..both werr professional and friendly"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joseph Rosario

September 14, 2025

1  out of  5
rating by Joseph Rosario
"Prices are going through the ROOF!.....GOING UP EVERY MONTH SOMETHING NEEDS TO BE DONE THIS IS RIDICULOUS SICK OF PAYING FOR STATE FARMS MISHAPS!. Fix the rates or I'm going elsewhere weird other local insurance companies(Gentleman) Are quoting me way less at this point half the PRICE FIX IT OR IM GONE!. RIDICULOUS!!!!!!!!"
We responded:
"Joseph, we certainly understand your frustration. This is not the experience we want our customers to have. Please reach out to the office at your convenience to discuss your options. Thank you."
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John G

April 7, 2025

5  out of  5
rating by John G
"Michelle is fantastic and super knowledgeable. She helped us with a mutual client and made it easy! Thank you!!"
We responded:
"Much appreciated, thank you!! Michelle goes the extra mile!"
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Scott Anderson

December 12, 2024

5  out of  5
rating by Scott Anderson
"A great branch with a lot of great staff, who have been very helpful when life's problems pop up. Thanks especially to Erika for the assistance!"
We responded:
"Scott, thank you for the kind words. You are a pleasure to work with."
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Lucy Grimm

September 15, 2024

5  out of  5
rating by Lucy Grimm
"I had a great experience working with Amanda on my recent home and auto insurance policies. She was very responsive and kind throughout my complicated transaction."
We responded:
"Thank you!!"
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Amanda Getman

August 26, 2024

1  out of  5
rating by Amanda Getman
"Don’t even waste your time they do what they want. Expect you to pay and don’t correct their own mistakes. As you can see in the review below Amanda has no costumer service skills what’s so ever. Michelle has my insurance starting in may I never even had a running car until July! So if you have extra money to donate to them go ahead but I would avoid this location not one of them care about their customers"
We responded:
"We are sorry you feel that way. I am available to discuss."