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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicole Bartlett

May 29, 2026

5  out of  5
rating by Nicole Bartlett
"Michelle is amazing! She is easy to relate to and so helpful with anything that I need."
We responded:
"Thank you for the amazing review, Nicole! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Erica Perez

May 26, 2026

5  out of  5
rating by Erica Perez
"Michelle has always gone above and beyond assisting us with great coverage and help anytime we have needed it. We continue to stay with State Farm because of her!"
We responded:
"Erica, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Scott Northrup’s Team here in our Baldwinsville office. "
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Snow XNY

May 26, 2026

5  out of  5
rating by Snow XNY
"Michelle went above and beyond for JLS Specialized when getting us a new vehicle insurance quote. We signed the policy that same day!!! Great job Michelle!!!"
We responded:
"Snow, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Scott Northrup’s Team here in our Baldwinsville office. "
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Lisa Berardi

May 26, 2026

5  out of  5
rating by Lisa Berardi
"Scott and his team always have your back! They are great at communicating and always stay connected so when something does go wrong they are just a phone call away."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Scott Northrup’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Baldwinsville ."
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Kristan Young

May 20, 2026

5  out of  5
rating by Kristan Young
"Amanda at the office is top notch! So glad we switched!"
We responded:
"Thank you for the 5-star review, Kristan! Here on State Farm Agent Scott Northrup’s Team, we are proud to serve our community and appreciate your recognition. "
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David Berlinski

May 14, 2026

5  out of  5
rating by David Berlinski
"Great agency to work with. They provide that personal touch that is lacking these days with other companies. And even better than that, they saved me a ton of money."
We responded:
"Thank you for the 5-star review, David! Here on State Farm Agent Scott Northrup’s Team, we are proud to serve our community and appreciate your recognition. "
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Kim Destefano

May 13, 2026

5  out of  5
rating by Kim Destefano
"We have been with Scott for over15 years and they are always very kind and informed and move very quickly on any issue we have had. The girls that work for him are always on top of everything Michelle especially. Fantastic people to do business with!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Scott Northrup’s Team. "
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Francesca Stirpe

May 12, 2026

5  out of  5
rating by Francesca Stirpe
"Amanda McGee patiently persisted with a much better bundle with home and office! Very nice to work with helpful and kind and better than that saved me some money! Thank you…"
We responded:
"Thank you for your kind review of State Farm Agent Scott Northrup’s Team. We appreciate it!"
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Lauren Shaler

May 11, 2026

5  out of  5
rating by Lauren Shaler
"The people at State Farm in Baldwinsville are always so helpful and kind when I make a payment, have a question, or when getting insurance for a new car that I got!"
We responded:
"Thank you so much for the 5-stars, Lauren! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Scott Northrup’s Team anytime."
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Nikki Darrigo

May 8, 2026

5  out of  5
rating by Nikki Darrigo
"Michelle is always wonderful to work with. She is professional, patient, and took the time to explain everything clearly so I felt confident about my coverage options. She made the whole process easy and stress-free, answered all of my questions quickly, and genuinely cared about helping me find the best solution for my needs. I truly appreciate her excellent customer service and highly recommend working with Michelle for your insurance needs!"
We responded:
"Thanks so much for the amazing review, Nikki! We really appreciate your support here in Baldwinsville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Conrad Zavala

May 7, 2026

5  out of  5
rating by Conrad Zavala
"Best sales agent I have had. Truly shows concern for my insurance needs. Easy to work with. Amanda and group were very helpful as I am not the greatest with computers. I would recommend this group. * Side bar - Amanda has a great phone voice."
We responded:
"Conrad, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Scott Northrup’s Team!"
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Kerryann Castrello

May 6, 2026

5  out of  5
rating by Kerryann Castrello
"Erica and Michelle are always awesome and kind. They get 5 stars from me. Thank you for wonderful service!!"
We responded:
"Thank you so much for the 5-star rating, Kerryann! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Theresa S

May 4, 2026

5  out of  5
rating by Theresa S
"I have been with State Farm for some years now. My favorite person, Michelle, at State Farm is the first person I dealt with there. She always made me feel like a number one priority, and I felt like I was having lunch with a friend. I stay with State Farm because I save with their Drive safe and Save program, but mostly for the personal experience I always get with them. Thank you Michelle, and everyone at State Farm in Baldwinsville."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Scott Northrup’s Team. "
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lois wille

May 4, 2026

5  out of  5
rating by lois wille
"I had a great experience with Michele at Scott Northrop insurance agency — she was informative and knowledgeable about the type of insurance I wanted and was pleasantly persistent in the pursuit of my business — touching base with me for a whole year in order to satisfy my needs — she is a star employee and should be commended for her efforts!! Thankyou Lois Wille"
We responded:
"Wow, thank you for the 5-star review, lois! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Maureen Smith

May 2, 2026

5  out of  5
rating by Maureen Smith
"I was looking for an insurance company for auto and home. Amanda reached out to me from State Farm, amongst a couple other agencies. She was prompt about asking me information and getting results out to me. I went to the office in person and met with her, she went over the policy with me and answered all my questions, she is very knowledgeable. And she has a great personality, and I am real happy about joining. Anytime I called and had questions, she would call me back. And answer them or one of the other girls would answer my question for me. There's a great group of people at this site and I am pleased to have amanda handle my policies."
We responded:
"Thank you for the fantastic review, Maureen! We are always here to help with your insurance needs here in Baldwinsville . "
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Brian Smith

May 2, 2026

5  out of  5
rating by Brian Smith
"I'm a long time customer and can't Imagine changing. Knowledgeable staff"
We responded:
"Brian, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Scott Northrup’s Team is just a call or email away!"
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tammys4224

April 30, 2026

5  out of  5
rating by tammys4224
"Being a Baldwinsville resident for many years I try to support local businesses. I initially chose Scott Northrup simply because he is located in Baldwinsville. What a surprise when I discovered what excellent customer service I would receive from his group. Michelle is the best!! I have left messages for her, and she returns my calls promptly. She has years of insurance knowledge and has been able to answer every question I have asked her. She offered to review my policies so that I can be confident my insurance protection is appropriate for my needs. It has always been a pleasure working with Michelle and I feel very fortunate I found the Scott Northrup State Farm Ins Group. Thank you!"
We responded:
"Thank you so much for the 5-star rating, tammys4224! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Larry Luttinger

April 22, 2026

5  out of  5
rating by Larry Luttinger
"Scott Northrup's State Farm Agency saved our family a lot of money and was wonderful to work with through the entire process. Combining our auto with our homeowners insurance saved us well over $1000 a year. Thank you Northrup Agency! What great personal service every step of the way."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Scott Northrup’s Team. "
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Rick Paice

April 21, 2026

5  out of  5
rating by Rick Paice
"Tremendous knowledge and personal follow up. I could not be happier. Thank you Michelle!"
We responded:
"Thank you for your kind review of State Farm Agent Scott Northrup’s Team. We appreciate it!"
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Joan Shaler

April 18, 2026

5  out of  5
rating by Joan Shaler
"I’ve always been happy with the superior service Michelle has given my family and I at this office"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Scott Seeland

April 18, 2026

5  out of  5
rating by Scott Seeland
"Michelle is the best!! Always gets whatever insurance needs I have taken care of very promptly."
We responded:
"Thank you, we agree Michelle is great. She works hard to do the right thing for our customers!"
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Roxanne Harmer

April 16, 2026

5  out of  5
rating by Roxanne Harmer
"What I like about State Farm insurance is they always answer the phone when you call. State Farm always answers my question at a timely manner"
We responded:
"Roxanne, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Scott Northrup’s Team is just a call or email away!"
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Kelley Wilcox

April 15, 2026

5  out of  5
rating by Kelley Wilcox
"Amanda from Statefarm has been a pleasure to work with both professionally and personally. I look forward to developing a good relationship with the Scott Northrup Statefarm office in Baldwinsville. Thanks again Amanda! Highly recommend this office."
We responded:
"Kelley, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Scott Northrup’s Team—we are always here to help!"
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Miki Cromie

April 14, 2026

5  out of  5
rating by Miki Cromie
"Always helpful and prompt"
We responded:
"Thank you for taking the time to leave such a great review, Miki. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Jaylene Marie

April 13, 2026

5  out of  5
rating by Jaylene Marie
"Scott Northrop agency is the best of the best Michelle is a amazing and Erika you rock ❤️"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Scott Northrup’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Baldwinsville ."